landline phone trouble (bt is my network and phone is philips)?
having a bit of a kerfuffle with the landline
we use wireless phones (philips dect 122 model) and we got a call this morning
both me and my brother answered it at the same time on the two handsets and now when we push the green button so we can dial a number, it doesnt let us dial out ( we cant even hear a dial tone) and my mate just tried ringing now and it didnt even ring on my end (but it rang on his end)
i tried disconnecting from the buzz sockets (we have 2 buzz hubs for the wireless phones – one being the main one and the other being the secondary)
i disconnected the line from the socket, unplugged the hubs for the buzz, disconnected it from the bt home hub from the internet etc and tried em again connected
can anyone help out please??? what can i do??? please dont come up wiht a post like buy a new buzz, or summat
my network is BT, im living in the united kingdom in burnley, lancashire and my buzz make is philips dect 122
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Try unplugging all the phones and other equipment from the buzz plugs and the electrical outlets, then try plugging in a regular corded buzz not a cordless. If you have the ability to use it then unplug the corded buzz and try the cordless again if it works its because the circuitry in the buzz needed to be reset. If the corded buzz does not work, then you may have to give bt a ring. If the corded buzz works and not the cordless then I’m sorry to have to tell you what you don’t want to hear, it’s time for a new buzz. Except it’s under warranty or you can have it serviced for less than the fee of a new buzz. This is just a process of elimination.